Privacy Policy
This Privacy Policy explains how NIJE PO MJERI j.d.o.o., Orehovečki brijeg 76, 10000 Zagreb, Croatia, company ID OIB 47249262516, processes personal data when you use the Apartmani Hrvatska platform.
Controller and contact
The controller is NIJE PO MJERI j.d.o.o. Use the contact address published in the current platform settings for privacy questions. Where a host or another partner is responsible for a particular processing activity, the relevant role and contact are shown in the applicable form or communication.
Data we receive
Depending on the action, we may receive your name, email address, telephone number, inquiry details, stay dates, guest count, message content, account details and technical request data. We do not ask for data that is not needed for the selected feature.
Purposes and legal bases
We use data to provide accounts and platform functions, send an inquiry to a host, protect the service, prevent abuse, provide support and meet legal duties. The basis depends on the purpose and may be performance of a contract or requested step, a legal obligation, legitimate interest or consent.
Inquiries and communications
When you submit an inquiry, the form data is processed to forward it to the host you selected and enable a response. The host may be a separate controller for later processing; available information is shown before submission.
Recipients and transfers
Data is available only to people and providers who need it for hosting, maintenance, security, messaging or legal compliance. We do not sell personal data. If a provider processes data outside the EEA, appropriate safeguards are used; details are checked before a specific provider is activated.
Retention
We keep data only for as long as needed for the stated purpose and applicable legal periods. The period depends on the record, account, communication and accounting obligation; exact periods may be confirmed or amended during professional policy review.
Your rights
You may request access, correction, deletion, restriction, object to processing and request portability where the conditions are met. You can withdraw consent without affecting earlier processing. Send a request through the official contact; we may verify your identity.
Supervisory authority
If you believe processing is unlawful, you may complain to the Croatian Personal Data Protection Agency (AZOP), including through the information at azop.hr. You may contact us first so we can try to resolve the issue.
Changes
We may update this Policy when features, law or processing methods change. The current version and publication date are shown on this page; material changes will be highlighted where appropriate.